Due to internal renovation work, the public service counters of the Working Family Allowance Office (WFAO) in Kwun Tong are temporarily closed starting from 23 November 2026.  Meanwhile, the WFAO only provides limited counter services to members of the public who have made prior appointment until further notice.

Members of the public may make an appointment to use counter services via the WFAO’s online counter appointment system at https://eservices.wfsfaa.gov.hk/ocas/en . For enquiries, please call the 24-hour hotline of the WFAO at 2558 3000.