Repayment Methods

By Autopay

Student loan borrowers can call the following hotlines below to obtain the "Direct Debit Authorization (DDA) Form" and register with their banks for the Autopay service.
Tertiary Student Finance Scheme – Publicly-funded Programmes (TSFS): 2150 6226
Financial Assistance Scheme for Post-secondary Students (FASP): 2150 6065
Non-means-tested Loan Scheme (NLS): 2150 6211 / 2150 6212

Separate DDA form is required for each DN Ref. No.. Completed DDA forms should be returned to the banks where student loan borrowers’ accounts were opened. While student loan borrowers’ applications are being processed, they should have their demand notes settled by other payment methods until the payment code "09" appears on their demand notes. Normally, student loan borrowers have to allow a period of 10-12 weeks before the authorization can take effect.

Student loan borrowers should ensure there is sufficient fund in the designated bank account to be debited on the Autopay Value Date to meet any transfer so authorised. If for any reason, direct debit of any instalment could not be processed, student loan borrowers are required to settle the demanded amount by other repayment methods before it becomes due. Otherwise, surcharge and/or overdue interest will be imposed on the overdue amount.

By Bank Automated Teller Machines (ATM)

Student loan borrowers can repay through ATMs with the "Bill Payment Service" or “Jet Payment" signage of the Hongkong and Shanghai Banking Corporation Limited / Hang Seng Bank Limited / JETCO. Student loan borrowers should enter the 12-digit "ATM / PPS Ref. No." shown at the top right corner of the demand note for making repayment, and retain the ATM payment slip (with the ATM / PPS Ref. No. printed on it) for repayment record.

By e-Cheque

Student loan borrowers can log in their internet banking accounts to issue e-Cheque payable to “The Government of the Hong Kong Special Administrative Region” or “The Government of the HKSAR”. Then, student loan borrowers should visit the “Pay e-Cheque” portal, select “Working Family and Student Financial Assistance Agency” and “Government Student Loan Repayment” in the “Department Bill Type”, enter the 12-digit “ATM/PPS Ref. No.” shown on the top right corner of the demand note, enter the payment amount and upload the e-Cheque to make repayment. Student loan borrowers should retain the acknowledgement receipt for record. Post-dated cheques will not be accepted.

The upload date of the e-Cheque will be regarded as the date of repayment for the purpose of charging the surcharge and/or overdue interest. The cut-off time for each day is 12:00 midnight.

By Faster Payment System (FPS)

Student loan borrowers can use the mobile banking app or e-wallet that supports Government FPS bill payments to scan the FPS QR code printed on their demand notes to make repayment. User authentication for mobile banking app or e-wallet is required.

The QR code scanning function provided by individual banks or e-wallets may vary. Student loan borrowers can contact their banks or e-wallets for details. Student loan borrowers should check the payment limit pre-set at their banks or e-wallets before making repayment, and they may edit the payment amount if necessary.

For further details, please refer to Treasury’s website - FPS and/or Hong Kong Interbank Clearing Limited (HKICL) website.

By Internet Banking Payment Services

Student loan borrowers can register with their banks for the service. Student loan borrowers should select “GOVERNMENT STUDENT LOAN REPAYMENT” as the merchant and enter the 12-digit “ATM / PPS Ref. No.” shown at the top right corner of the demand note as the account number. Student loan borrowers should observe the terms and conditions set by individual banks, particularly the cut-off time for each day’s transaction and service charges, if any. If repayment is made through credit card via internet banking payment service, the post date advised by the bank will be regarded as the date of repayment for the purpose of charging the surcharge and / or overdue interest. For details, please visit the Treasury’s website.

By Post

Student loan borrowers can have their cheques, drafts and cashier orders denominated in Hong Kong dollars, crossed and made payable to "The Government of the Hong Kong Special Administrative Region" or "The Government of the HKSAR". Student loan borrowers should write the D/N Ref. No. shown on the bottom left corner of their demand notes at the back of their cheques, drafts or cashier orders and send with the lower portion of the demand notes to TREASURY, P.O. Box 28000, Sham Shui Po Post Office, Hong Kong. Cash should not be sent through the post. Student loan borrowers should ensure sufficient mailing time and postage to make delivery in order. Underpaid mail will be rejected.

Receipt will not be issued for repayment by post. Student loan borrowers should retain the upper portion of the demand notes for their record. The postmark date will be regarded as the date of repayment. Repayment is valid only after the cheque is cleared on the first presentation to the drawer bank. Post-dated cheques will not be accepted.

By Payment-by-Phone Services (PPS)

Student loan borrowers can repay through a tone phone by dialing 18031 or via internet at PPS Website to effect direct bank transfer. Student loan borrowers should enter the 12-digit “ATM/PPS Ref. No.” at the top right corner of the demand note for making repayment. Each demand note has to be registered and settled by phone individually. The daily transaction limit for each bill number (i.e “ATM/PPS Ref. No.”) is 3.

Merchant code for student loan repayment: "44"
PPS Enquiry Hotline: 900 00 222 329

In Person at Convenience Stores

Student loan borrowers can bring along the demand note intact to make repayment at any 7-Eleven, Circle K Convenience Stores (HK) Limited (Circle K), China Resources VanGO Convenience Store (VanGO) or U select in Hong Kong. Only cash is accepted at 7-Eleven, while both cash and EPS are accepted at Circle K, VanGO and U select. The maximum limit for each cash transaction is HK$5,000 and that for EPS transaction is subject to the card issuer’s EPS daily limit. Student loan borrowers should retain the receipt (with the numerical figures of your D/N Ref. No. printed on it) for repayment record. 

In Person at Post Offices

Student loan borrowers can bring along the demand note intact to make repayment in cash, cheque, cashier order or EPS at any Post Office. The cash payment shall be below HK$120,000 per day, per bill or per transaction. The demand note will be receipted and returned to student loan borrowers. For locations and opening hours of Post Offices, student loan borrowers can call the Hongkong Post's Enquiry Hotline at 2921 2222 or visit the Post Office's website.