Job Vacancies
Non-Civil Service Vacancy
Post : Executive Assistant
Salary : HK$30,100 per month
Entry Requirements:
Candidates should have –
(a) a bachelor’s degree from a university in Hong Kong, or equivalent;
(b) a minimum of one year’s post-qualification full-time working experience, with experience in public administration being an advantage;
(c) good command of both Chinese and English and have met the language proficiency requirements of “Level 2” results in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (please refer to the Notes (1) and (2) below);
(d) good computer knowledge; and
(e) good communication skills and be able to work and solve problems independently.
Notes :
(1) Grade C or above in the Use of English of the Hong Kong Advanced Level Examination (HKALE) or in English Language of the General Certificate of Education (Advanced Level) is accepted as equivalent to Level 2 in the Use of English paper of the CRE. Grade C or above in Chinese Language and Culture or Chinese Language and Literature of the HKALE is accepted as equivalent to Level 2 in the Use of Chinese paper of the CRE.
(2) Level 5 or above in English Language of the Hong Kong Diploma of Secondary Education Examination (HKDSEE) is accepted as equivalent to Level 2 in the Use of English paper of the CRE. Level 5 or above in Chinese Language of the HKDSEE is accepted as equivalent to Level 2 in the Use of Chinese paper of the CRE.
(3) As invitations or notifications will be sent to candidates by email, candidates should provide an accurate email address in their application. Candidates are responsible for checking their email account to ensure that invitations or notifications have been duly received.
Duties :
(a) To assist in the administration of financial assistance schemes and monitoring the processing of applications;
(b) To assist in compiling statistical reports and updating scheme-related documents;
(c) To handle public enquiries and complaints and oversee the operation of the hotline receiving public enquiries;
(d) To assist in developing the enhanced or new functions and/or computer systems in relation to the operation of financial schemes and conduct user acceptance tests;
(e) To provide executive support in office administration as well as functional tasks and supervise the work of clerical staff; and
(f) To perform any other duties as assigned by supervisors.
Note: Subject to operational requirement of the department, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He/She will be deployed to work in any location as assigned by the Working Family and Student Financial Assistance Agency.
Terms of Appointment :
The successful candidate(s) will be appointed on non-civil service contract terms for 12 months. Renewal of contract will be subject to the service need of the Department and the performance of the candidate.
Fringe Benefits :
(1) A gratuity may be granted upon satisfactory completion of a 12-month contract with a consistently high standard of performance and conduct. The amount of gratuity payable will be the sum which, when added to the Government’s contribution to a Mandatory Provident Fund (MPF) scheme as required by the MPF Schemes Ordinance (Cap. 485 of the Laws of Hong Kong), is equal to 10% of the total basic salary drawn during the contract period; and
(2) 12 days of annual leave for appointment on a 12-month contract whereas rest days, statutory holidays (or substituted holidays), maternity/paternity leave and sickness allowance, where appropriate, will be granted in accordance with the provisions of the Employment Ordinance (Cap. 57 of the Laws of Hong Kong). Entitlement for annual leave will be calculated on pro-rata basis for appointment less than 12 months.
How to Apply:
Applicants must submit the application form [G.F. 340 (Rev. 7/2023)] through the on-line application system on the Civil Service Bureau’s webpage. Applications which are incomplete or submitted by hand, by post, fax or email will not be accepted.
Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. Applicants should submit scanned copies of their diplomas/certificates, official transcripts of studies and official documents stating the mode of delivery (e.g. full time/part time, on campus/distance learning, etc.) of the study programmes by email to recruitment@wfsfaa.gov.hk on or before 23 July 2025. Please state “Application for Executive Assistant” and the online application number in the subject line of the email. Acknowledgement receipt will be sent via e-mail upon receipt of the copy of the supporting document(s) on or before 30 July 2025.
To facilitate assessment of qualifications, the above documents on the prior qualifications obtained should also be supplied as far as possible. If applicants fail to provide the supporting documents, their applications will not be considered. Do not send any originals of diplomas/certificates or other qualification documents at this stage of application. Copies of local qualification documents and proof of working experience are not required at this stage of application.
Applicants who are not invited for interview within ten weeks from the closing date may assume that their applications are unsuccessful.
Enquiry Details:
Working Family and Student Financial Assistance Agency
19/F, 181 Hoi Bun Road, Kwun Tong, Kowloon.
Telephone Number: 3897 1799
Closing Date for Application:
18 July 2025 18:00:00
General Notes :
(1) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(2) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(3) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(4) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(5) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend selection interview.
(6) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview without being subject to any further shortlisting criteria. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government's policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at www.csb.gov.hk under “Administration of the Civil Service – Appointments”.
(7) Information and documents submitted in relation to the application will not be returned. In accordance with the Personal Data (Privacy) Ordinance (Cap.486), applicants have the right to access and make corrections to the personal data provided in the application forms and other application documents. Applicants may also request a copy of the relevant personal data by paying an administration fee. Request for access to/or corrections of personal data should be made in writing to Access to Information Officer by post to the Working Family and Student Financial Assistance Agency at 19/F, 181 Hoi Bun Road, Kwun Tong, Kowloon or by email to aio@wfsfaa.gov.hk.
Advertising Date :
7 July 2025