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Working Family Allowance Office
General Enquiry
Student Finance Office
General Enquiry
  • Email:
    wg_sfo@wfsfaa.gov.hk
  • Telephone:
    (852) 2802 2345
  • Fax:
    (852) 2519 3857
  • Address:
    11/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
    Map
  • Opening Hours:
    Monday to Friday 8:45am-1:00pm
    2:00pm-5:45pm
    (Offices are closed during lunch hour from 1:00 p.m. to 2:00 p.m.)
    Saturday, Sunday and Public Holiday Closed
    Online Counter Appointment Service (By invitation):
    https://ocas.wfsfaa.gov.hk/index.html
Continuing Education Fund
  • Email:
  • Telephone:
    (852) 3142 2277
  • Fax:
    (852) 2152 9898
  • Address:
    Units 07-11, 25/F., CDW Building, 388 Castle Peak Road, Tsuen Wan, New Territories
    Map
  • Opening Hours:
    Monday to Friday 8:45am-1:00pm
    2:00pm-5:45pm
    (Offices are closed during lunch hour from 1:00 p.m. to 2:00 p.m.)
    Saturday, Sunday and Public Holiday Closed

Hotlines

You can also telephone the following enquiry hotlines during business hours if you have enquiries about application for the respective financial assistance schemes:

Scheme Telephone No.
Working Family Allowance (WFA) Scheme 2558 3000
(24-hour hotline handled by the staff of WFAO/"1823")
Kindergarten and Child Care Centre Fee Remission Scheme
Grant for School-related Expenses for Kindergarten Students
Student Travel Subsidy Scheme
School Textbook Assistance Scheme
Subsidy Scheme for Internet Access Charges
Diploma of Applied Education / Diploma Yi Jin – Assessment of Eligibility / Tuition Fee Reimbursement
Financial Assistance Scheme for Designated Evening Adult Education Courses – Assessment of Eligibility / Tuition Fee Reimbursement 		2802 2345
(24-hour hotline handled by the staff of "1823")
Financial Assistance Scheme for Post-secondary Students (for full-time students pursuing accredited, self-financing post-secondary education programmes) 2152 9000
Non-means-tested Loan Scheme for Full-time Tertiary Students / Non-means-tested Loan Scheme for Post-secondary Students >>Read More
Application processing 2150 6222
Calculation of Financial Assistance & Notification of Result 3755 3155
Submission of Loan Documents 2152 9307
Payment of Loan
-Non-means-tested Loan Scheme for Full-time Tertiary Students (NLSFT) 3102 3026
-Non-means-tested Loan Scheme for Post-secondary Students (NLSPS) 3102 3027
Repayment of Loan 2150 6211 / 2150 6212
SFO E-link (Related to Loan Repayment) 183 5500
Deferment of Loan Repayment 2150 6230
Tertiary Student Finance Scheme - Publicly-funded Programmes 2152 9000
Extended Non-means-tested Loan Scheme (for eligible students pursuing specific part-time and full-time post-secondary and continuing and professional education courses) 2150 6223
Student Travel Subsidy (STS) for Tertiary or Post-secondary Students >>Read More
Student applying for STS through TSFS 3616 6540 (Hong Kong Institute of Vocational Education, Chinese Culinary Institute, International Culinary Institute, Hong Kong Design Institute, Maritime Services Training Institute)

3575 3852 (City University of Hong Kong, Hong Kong Polytechnic University, Lingnan University)

3616 6536 (The University of Hong Kong, The Chinese University of Hong Kong, Hong Kong Baptist University, The Hong Kong University of Science and Technology, The Education University of Hong Kong, The Hong Kong Academy for Performing Arts, The Prince Philip Dental Hospital)
Student applying for STS through FASP 3616 6540 (Hong Kong Institute of Vocational Education)

3616 6538 / 3616 6549 (Other Institutions)
Continuing Education Fund 3142 2277
(24-hour hotline handled by the staff of "1823")

Public Service Counters

Office Office Address Assistance Schemes/Functions
Working Family Allowance Office
9/F, 181 Hoi Bun Road, Kwun Tong, Kowloon (Entrance at Tsun Yip Street near Kwun Tong Waterfront)
Map 		Working Family Allowance Scheme
Student Finance Office
 11/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon (near Exit C1 of Sham Shui Po MTR Station)
Map 		Financial Assistance Schemes for Post-secondary and Tertiary Students and collection of cheque payments
Units 07-11, 25/F., CDW Building, 388 Castle Peak Road, Tsuen Wan, New Territories (near Exit A3 of Tsuen Wan MTR Station)
Map 		Continuing Education Fund
12/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon (near Exit A2 of Mong Kok MTR Station)
Map 		Financial Assistance Schemes for Pre-primary, Primary and Secondary Students

Accessibility Matters

List of Access Co-ordinator, Deputy Access Co-ordinator and Access Officers and barrier-free access facilities of the Working Family and Student Financial Assistance Agency